Community Support and Volunteer Coordinator

About the Organization  

Located in one of Michigan’s most beautiful four-season towns, Goodwill Northern Michigan is one of Northern Lower Michigan’s largest nonprofit employers. We support regional food and housing security and provide empowering job opportunities so that everyone in our community can thrive. Our 230 employees, engaged Board, great staff, and generous philanthropic support power our community programs that meet basic needs of our neighbors in Northern Michigan.

Candidate Profile 

Our Community Support and Volunteer Coordinator is a detail-oriented administrator who enjoys coordinating volunteer, donor, and employee efforts in support of Goodwill’s community programs. S/he is a multitasker with strong interpersonal, technical, and communications skills. Reporting to the Director of Communications, s/he is responsible for the organization’s volunteer and in kind donation programs, administers the Advancement Department, and coordinates events and special projects for the organization.

Essential Duties

• Support the mission and vision of Goodwill Northern Michigan. 

• Support the diversity and differences of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.  

Key Responsibilities  

• Oversee volunteer program, including onboarding, training, scheduling, and record keeping, in coordination with leadership team.

• Oversee in kind donation programs for housing and homeless services. Process items, maximize their benefit to our mission, and distribute them to programs and partners.

• Ensure donor data integrity with attention to detail, including data entry of philanthropic and in kind gifts, donor information updates, team member alerts on donor activities, and donor data reconciliation with finance department.

• Plan and execute events and tours for volunteers, employees, donors, and community members.

• Support marketing promotions, surveys, and contests.

• Support employee, donor, and public relations communication activities including social media.

• Provide administrative support including mailings, shipping, purchasing, and intracompany distribution.

• Answer community inquiries and requests via phone and email.

• Maintain a high degree of sensitivity regarding donor information and confidentiality in all communications.

• Special projects as assigned.

Requirements 

• Bachelor's Degree preferred.

• 1-3 years related experience in nonprofit communications/fund development support, or a relevant combination of experience.

• Strong written, oral, and technological communication skills including Microsoft Office and donor management software.

• Demonstrated interpersonal and organizational skills and ability to follow up with accuracy and precision.

Compensation

Compensation for this position is $21 per hour. Goodwill Northern Michigan offers benefits that include a retirement plan with match, group health plan, dental, vision, life insurance, and paid time off.

To Apply

Submit resume and cover letter online. Applications will be accepted until October 20, 2021. All correspondence will be considered confidential. Direct any questions to Director of Communications Deb Lake.

Goodwill Northern Michigan is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Goodwill Northern Michigan makes hiring decisions based solely on qualifications, merit, and business needs at the time.